Safety, Trust, and Risk

FAQ

1. What should I do if I lose access to my Skill Token?

• ›If you lose access to your Skill Token, you will need to recover your wallet from your backup. Ensure you store your recovery phrases in a safe location to avoid losing access.

2. How do I know if a Skill is secure?

• ›FinChip encrypts all Skill content, and every transaction is recorded on the blockchain for transparency. Always verify the Skill creator and check the metadata before purchasing.

3. Can I get a refund if the Skill doesn't work?

• ›Refunds depend on the creator's terms. Always check the Skill's description and terms before purchase.

4. What happens if FinChip has a security breach?

• ›In the event of a security breach, FinChip will work to fix the issue and inform users. Due to the decentralized nature of blockchain, users' tokens and assets are generally secure, but it's important to stay informed and monitor your account.

5. What is multi-signature governance, and why is it important?

• ›Multi-signature governance ensures that critical decisions about the platform (like protocol upgrades or fund management) require approval from multiple trusted parties. This increases security and transparency in decision-making.